Skeeter Phelan

Eugenia "Skeeter" Phelan is a 23-year-old white woman who gets a job at The Jackson Journal. It is possible that she had known Aibileen and Minny for quite a long time. She is best friends with Hilly (later becomes rivals) and Elizabeth. Her mother, Charlotte, and her father, Robert adore her very much. However, her mother doesn't appreciate her height (5 feet 11 inches) and is constantly trying to make her look shorter. Skeeter decides to interview Aibileen as well as other maids to feel how it is like to work for white families. Skeeter gets to interview Aibileen at her house (which is in a black community). Later, Hilly becomes rivals to Skeeter when she finally finds out about the book. Elizabeth is possibly still friends with Skeeter. Hilly doesn't invite Skeeter for bridge club anymore.

Skeeter just wants to draw the attention of the publicist, Elaine Stein, in New York, who could approve of her as a Junior Editor. But as she went about collecting narratives from black maids across Jackson, and solidifying her friendship with Aibileen and Minny, she came to realize that theirs was a story that needed to be told. She could no longer approve of the way her friends ran their life, and their household, when so many good people, like her own surrogate-parent Constantine, were treated unfairly by the color of their skin. They had a voice to be heard, a message that needed to get out, and a world that required change.